The Tech Panda takes a look at recent launches in the superfast field of Artificial Intelligence (AI).
Testing Software: AI-Ready Test Automation Platform at Annual NI Connect Conference
Global automation platform Emerson (NYSE: EMR) announced the expansion of NI Nigel™ AI across its test software portfolio, introducing new prompt-based code generation in the NI LabVIEW+ Suite and further evolving the NI platform into an integrated, AI-ready test automation platform. These enhancements will allow aerospace, semiconductor, transportation and other mission-critical customers to develop, test and deliver products to market faster while meeting strict reliability and safety requirements.
“The NI platform has evolved through every major shift in technology, continually improving how test engineers reach their goals,” said Ritu Favre, president of Emerson’s test and measurement business. “As AI reshapes product development, it’s this adaptability that allows our AI-ready platform to stand out. The real strength of the NI platform isn’t any single capability; it’s in the integration of hardware, software, data and ecosystem that engineers can rely on as technology continues to evolve.”
FEATURES
- At the hardware level, the NI platform delivers low size, weight and power consumption while ensuring high configurability and supporting diverse signals, precise timing and high-performance data movement for demanding test applications.
- NI software connects operating environments and computing technologies, allowing test workflows to evolve and incorporate AI naturally over time.
- A shared data foundation simplifies the capture, management and reuse of measurement data, enabling analytics, collaboration and long-term system optimization across teams and sites.
Coding: New Developer Tools for Agentic AI
Red Hat, the provider of open-source solutions, announced expanded capabilities across its developer portfolio specifically built for the requirements of AI agents. Through the newly-available Red Hat Desktop and enhancements to Red Hat Advanced Developer Suite, Red Hat intends to smooth the transition from agents running locally on developer workstations to production-scale deployments across the hybrid cloud.
“The transition to agentic AI expands the requirements for modern application development,” said James Labocki, Senior Director, Product Management, Red Hat. “By establishing a trusted production path across the hybrid cloud with Red Hat Advanced Developer Suite and providing consistent environments through Red Hat Desktop and Red Hat OpenShift Dev Spaces, we’re helping developers accelerate and own their AI strategy with the same rigor they apply to their core IT applications.”
FEATURES
- Standardized AI lifecycle: Provides a more consistent experience from local machines to the cloud, helping organizations move AI from experimental projects to repeatable production workflows.
- Maintain developer choice: Has expanded support in Red Hat OpenShift Dev Spaces, a Red Hat OpenShift feature, to include integration with Amazon Web Services (AWS) Kiro coding assistant (technical preview). This joins existing integration for Microsoft Copilot, Claude CLI and more, providing the flexibility to use preferred coding assistants and environments from local machines.
- Shift security left: Built on Red Hat Hardened Images and Red Hat Trusted Libraries (both available with SLSA Level 3 origin and integrity), these tools provide a software supply chain that is transparent and verifiable before code is even written.
- Sandbox-first testing: Developers can execute autonomous agents in an isolated environment, providing a safety layer to observe agent behaviors before cluster deployment.
InsureTech: Next Generation AI-Powered Certificate of Insurance Compliance Platform to Close the Loop on Vendor Risk
Ebix Risk launched the new Ebix COI, the next generation of its certificate of insurance (COI) management solution. The release introduces Policy & Contract Intelligence, an AI Assist Agent, and a new self-service model enabling organizations to manage COI compliance end-to-end, from intake through validation and resolution.
“The real opportunity is to turn certificate compliance into an intelligent risk and compliance workflow,” said Gagan Sethi, CEO of Ebix Technologies. “With the next generation of Ebix COI, we are connecting contract requirements, coverage validation, and deficiency resolution into one AI-enabled process. This creates a larger growth opportunity for Ebix in the risk and compliance market.”
FEATURES
- Contract Intelligence Lens reads vendor agreements, extracts requirements, and validates certificates against actual terms
- Policy Intelligence Lens surfaces deeper policy and endorsement insights
- AI Assist Agent drives deficiency identification, vendor outreach, and resolution follow-through
- AI-powered extraction captures certificate data accurately at scale
- Self-service workflows enable in-house teams to manage compliance directly
CX: An Infrastructure Layer for Every Conversation in the Agentic Era
Twilio (NYSE: TWLO), the infrastructure for customer engagement in the AI era, kicked off its user conference, SIGNAL, by unveiling its next generation platform capabilities for the agentic era. Generally available today, Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect combine to turn disparate interactions into continuous, intelligent, and personal conversations across humans, agents, and systems.
“The agentic era is here. Agents are joining conversations alongside the people they represent, and modern customer engagement requires an infrastructure that serves both equally,” said Khozema Shipchandler, Chief Executive Officer at Twilio. “Twilio’s new platform is the foundational infrastructure layer that makes every conversation persistent, contextual, and actionable – ensuring interactions feel like part of one continuous relationship.”
FEATURES
- Persistent memory across every interaction
- Real-time context that travels with the conversation
- Intelligent orchestration across every channel and every participant, human or AI
Voice AI: DashVoice to Help Businesses Automate Customer Conversations Through AI Voice Agents
DashLoc launched DashVoice, its new Voice AI solution designed to help businesses automate inbound and outbound customer conversations, improve response times, and deliver more personalised customer engagement at scale. This is in continuity of the brand’s aim to build a holistic single platform for all the martech products.
Sumit Singh, CEO of DashLoc, said, “Voice remains one of the most important channels for customer engagement in India. With DashVoice, we are helping businesses combine the speed of automation with the natural ease of conversation. AI voice agents can become a strong growth lever for brands that want to scale service, sales and customer response without scaling cost at the same pace.”
FEATURES
- Enables brands to deploy multilingual AI voice agents that can answer customer calls, qualify leads, route enquiries, share information, manage follow-ups, and handle repetitive conversations without depending entirely on human teams.
- Support brands with better experience and reduces the drastic cost.
- Built for industries where response speed and customer experience directly impact revenue, including retail, healthcare, automotive, BFSI, hospitality, education, and real estate.
