Categories: Tech & Society

Need Help with a Question? Use Google Helpouts to Connect with Real Experts Online

 

Some of life’s most elusive and/or nuanced questions will not be satisfied with a 30-second web search. So Google is experimenting with a new service, dubbed Google Helpouts, to connect people with a qualified expert online.

Google Helpouts is still being tested by the Hangout team, and it has not been released to the broader public just yet. Google says it is inviting folks with expertise “across a number of topics” to sign up and provide user experience feedback. So far, Google has registered experts that specialize in just a few niche areas, including cooking, home and garden, and computers.

Google plans to make revenues from the new service. It will take a flat 20 percent cut of whatever experts pull in, which may depend on the demand for their area of expertise.

Plenty of startups are already working in this space (LivePerson, Talktoanexpertonline.com, liveexperts.tv), but Google boasts superior distribution and reach. It has the opportunity to blow the competition out of the water.

Via: VentureBeat

 

Team TechPanda

Recent Posts

AI Launches: Fintech, software development, search, no code, skilling, ecommerce, data storage, data center & AI research

The Tech Panda takes a look at recent launches in the superfast field of Artificial…

12 hours ago

Empowering businesses with Unified Device Management: Streamline security & productivity across platforms

In a modern business, device diversity is not just an operational reality; it is the…

2 days ago

Can taxes cool down AI & crypto’s power hunger? The IMF’s betting on it

We already know that because of the electricity used by high-powered equipment to “mine” crypto…

3 days ago

All our eggs in one cloud: When AWS sneezed & the Internet caught a cold

The recent service outage that Amazon Web Services (AWS) experienced in the US brought several…

5 days ago

Can AI help manage the new threat to our environment caused by AI?

Can we make data centers smart and green? Warning about AI’s electricity consumption speed was…

7 days ago

New tech on the block: Fintech, crypto, cleantech, blockchain & cybersecurity

The Tech Panda takes a look at recent tech launches. Fintech: ICICI Bank & Visa…

1 week ago